By visiting the website and/or using material from our website, you accept the following terms. If any visitor/user does not agree
with the terms provided herein, he/she must not use the services of this website.
Who we are and the details of our Company
The retail business Special Doors – Security Doors, under the name “Koukoulogiannis | Special Doors – Security Doors”, with registered office at Thivon 169, Nikaia 184 54, with VAT number 051700759, legally represented by Koukoulogiannis | Special Doors – Security Doors is the owner and administrator of this website koukoulogiannisdoors.gr.
Our store successfully operates in the broader spectrum of the Special Doors – Security Doors trade, consistently and professionally providing services that meet the high demands of the consumer public.
Intellectual Property
The content of this website is the intellectual property of koukoulogiannisdoors.gr and is protected in accordance with Law 2121/1993 “on the protection of intellectual property and related rights” without prejudice to any right not expressly granted here. By accessing this website, you agree that you accept the powers of the beneficiary under articles 3 and 4 of the aforementioned law and consequently any act, omission or tolerance contrary to the provisions of the aforementioned law will incur the sanctions provided for therein.
Service Description
The online store koukoulogiannisdoors.gr has its own price policy, terms of payment, disposal and delivery of products. The user of the online store has the ability to place orders in the e-shop, as long as he has registered once, on the login page of our online store, by selecting Become a Member.
The Customer registers only once. The user, using the unique combination of User Name and Password that he has declared, has the following possibilities: • To complete the order of the products that he has added to the shopping cart. • To see OLD ORDERS that he has made in our online store. • To modify his account details (name, email, address, etc.). Personal Data - Security koukoulogiannisdoors.gr ensures compliance with the principles of Personal Data Protection when using the website's services regarding e-commerce and distance sales, in agreement and compliance with international, European and domestic Greek law and specifically with the provisions of Law 2251/1994 on consumer protection, Directive 2000/31/EC and the Presidential Decree. 131/2003 on electronic commerce, as well as Law 2472/1997 on the protection of individuals and personal data as supplemented by the decisions of the President of the Personal Data Protection Committee, Presidential Decrees 207/1998 and 79/2000 and article 8 of Law 2819/2000 and Directives 95/46/EC and 97/66/EC.
koukoulogiannisdoors.gr expressly declares that it will not make any illegal or improper use of your personal data and does not transfer in any way and for any reason to any third party personal data and information of users/visitors. Your personal data will be permanently deleted upon your request and will not be transferred in any way to anyone. The submission of data for the purpose of using the services of koukoulogiannisdoors.gr constitutes a solemn declaration of Law 1599/1986 and therefore any false declaration of data may incur the sanctions provided for in Article 22, paragraph 6 of the law.
Minor visitors/users of the website may have access to its services only with the consent of their parents or guardians.
The safeguarding of consumers' Personal Data is our absolute priority. The management and protection of personal data is governed by the terms of this agreement and the relevant provisions of both Greek, Community and international law regarding the protection of individuals from the processing of personal data, as well as the Decisions of the Personal Data Protection Authority, which we respect and comply with. Any future change to the above regulatory framework will be subject to this agreement. In order to offer you the best services and facilitate your purchases with product suggestions that suit you, we collect personal information after your explicit consent and after you have previously received full knowledge of your rights, as provided for in the provisions of articles 11, 12 and 13 of Law 2472/1997 and inwith the corresponding provisions of Regulation 679/2016 GDPR.
Personal data are the data that can be used to identify or communicate with an individual, as well as other data concerning that individual. The personal data collected by us are limited to your Name, Surname, Address, email, Telephone, Mobile phone in combination with your shopping cart.
You hereby give your explicit consent to the collection and processing of your above personal data, without which we cannot offer you our services, while you can revoke or modify it at any time (article 2 par. κα of Law 2472/1997 and Article 7 of Regulation 679/2016). We reserve the right to change the terms of protection of personal data without notice, in accordance with the applicable regulatory framework. We kindly ask you to check these terms periodically for any changes, as your continued participation in our services implies your acceptance of all possible modifications to them.
Links to other websites
To facilitate your access to its websites, koukoulogiannisdoors.gr may include links to Internet websites that are owned by third parties or managed by third parties (natural or legal persons) and are responsible for their content as well as for the terms of protection of personal data that they follow and in no case is koukoulogiannisdoors.gr liable.
Product Prices
All prices presented on our websites include Value Added Tax (VAT). These prices concern the products and quantities that are available in our warehouse, while koukoulogiannisdoors.gr reserves the right to adjust these prices. For certain areas of Greece for which reduced VAT rates apply and if your order is made with an invoice, then the prices of the products are lower than those indicated at the reduced VAT.
Applicable Law
All transactions you make through koukoulogiannisdoors.gr are governed and protected by International and European law that regulates issues related to
electronic commerce (Directive 2000/31/EC, Presidential Decree 131/2003) as well as by the Consumer Protection Law (Law 2251/1994) that regulates issues related to distance sales, as supplemented-amended by the J.Y.A. Z1-891/13-8-2013 (Government Gazette B’ 2144/30-08-2013).
Limitation of Liability
koukoulogiannisdoors.gr, its employees, or other representatives, shall not be liable, under any circumstances, for any consequential, incidental, indirect, special damages or expenses or monetary penalties, including, but not limited to, lost profits, business interruption, loss of information or data, or loss of goodwill, loss or damage to property, and any third party claims arising from or in connection with the use, copying, or presentation of this website or its contents or any other linked website, regardless of whether koukoulogiannisdoors.gr had was informed, knew or should have known of this possibility.
Cookies
Cookies are installed text files, with short content, that are stored on the computer of the user who visits a website. Cookies are sent from the website to the user's terminal equipment during his first visit to it and follow a reverse path during the user's subsequent visits to the same website. Cookies originating from this website are used to identify the user and, through statistical data, to improve the services provided by the website to him, such as by providing personalized services. The collection of non-personal information and data that is harmless to the user and does not reveal his identity in any way contributes to the faster and more efficient operation of our website through statistical evaluations and comparative observations, to the faster processing of user orders and to the general optimization of the website's services. The technical storage of "Cookies" files is permitted with the user's consent, which may be given through appropriate settings in the web browser or through another application, for the purposes of transmitting a communication or providing a service that the user has explicitly requested (art. 4, par. 5, law 3471/2006). Any use of "Cookies" files for advertising purposes is within the framework set by law. The user may delete "Cookies" files at any timeies" from its terminal equipment.
Transaction Security
The process of clearing your payment is undertaken by ALPHA BANK through the myAlpha electronic payment platform that uses TLS 1.2 encryption with 256-bit encryption protocol (Secure Sockets Layer – SSL) and EMV 3DS – 3D Secure. Encryption is a way of encoding information until it reaches its intended recipient, who will be able to decode it using the appropriate key, thus ensuring the absolute security of your transaction. All data transmitted electronically by the customer (credit card details) as well as their transfer from the Bank to VISA or MasterCard are covered by the encryption algorithm and the card details are not stored anywhere, but are only used during its verification and charging. Thus, the transactions you make with koukoulogiannisdoors.gr via credit cards are completely secure.
koukoulogiannisdoors.gr does not collect or store your credit card details in any way, and for this reason you need to re-enter them every time you use your credit card for transactions through this website.
Consumer's Right to Complain Through the Electronic Dispute Resolution Platform
According to Directive 2013/11/EC, which was incorporated in Greece with Joint Ministerial Decree 70330/2015, the possibility of electronic resolution of consumer disputes through the Alternative Dispute Resolution (ADE) procedure is now provided for throughout the European Union. If the customer has the status of a consumer (i.e. a natural person acting outside of a professional capacity) and has any problem with a purchase made from our Website, he/she may initiate the ADR procedure through the single pan-EU platform for online dispute resolution (ODR platform) available at https://webgate.ec.europa.eu/.